Programme aims to strengthen operational readiness and pilgrim welfare for forthcoming Haj season
NEW DELHI, JANUARY 24: A two-day training programme for State Haj Inspectors (SHIs) commenced today at Haj House, Mumbai, aimed at preparing officers for their crucial responsibilities during the forthcoming Haj season in the Kingdom of Saudi Arabia (KSA). The programme, being held on 24 and 25 January, focuses on enhancing operational efficiency and ensuring a safe, smooth and dignified experience for Indian Haj pilgrims.
The training is designed to familiarise SHIs with operational protocols, coordination mechanisms, welfare measures and on-ground challenges encountered during Haj. Emphasis is being laid on effective facilitation, timely support and proactive problem-solving to ensure seamless assistance to pilgrims.
Addressing the inaugural session, Dr. Chandra Shekhar Kumar, Secretary, Ministry of Minority Affairs, highlighted the pivotal role played by State Haj Inspectors in safeguarding the well-being of pilgrims. He urged the SHIs to remain patient, vigilant and compassionate, noting that their conduct and responsiveness have a direct bearing on the overall Haj experience of Indian pilgrims.
The session was also addressed by Shri Sahnavas C, CEO, Haj Committee of India, who spoke on operational coordination with multiple stakeholders during Haj operations. Shri Nazeem Ahmed, Director (Haj), Ministry of Minority Affairs, briefed participants on administrative procedures, standard operating protocols and the importance of prompt grievance redressal.
Health and safety preparedness formed a key component of the programme, with Dr. L. Swasthicharan, Deputy Director General, Ministry of Health and Family Welfare, sensitising SHIs on public health measures, preventive strategies and coordination with medical teams to address health-related concerns of pilgrims.
The training includes sessions on pilgrim facilitation, accommodation and transport management, emergency response, coordination with Saudi authorities and the use of digital platforms for monitoring and grievance redressal. The programme will conclude on 25 January with interactive discussions aimed at further strengthening the preparedness of State Haj Inspectors for the upcoming Haj season.
The training is designed to familiarise SHIs with operational protocols, coordination mechanisms, welfare measures and on-ground challenges encountered during Haj. Emphasis is being laid on effective facilitation, timely support and proactive problem-solving to ensure seamless assistance to pilgrims.
Addressing the inaugural session, Dr. Chandra Shekhar Kumar, Secretary, Ministry of Minority Affairs, highlighted the pivotal role played by State Haj Inspectors in safeguarding the well-being of pilgrims. He urged the SHIs to remain patient, vigilant and compassionate, noting that their conduct and responsiveness have a direct bearing on the overall Haj experience of Indian pilgrims.
The session was also addressed by Shri Sahnavas C, CEO, Haj Committee of India, who spoke on operational coordination with multiple stakeholders during Haj operations. Shri Nazeem Ahmed, Director (Haj), Ministry of Minority Affairs, briefed participants on administrative procedures, standard operating protocols and the importance of prompt grievance redressal.
Health and safety preparedness formed a key component of the programme, with Dr. L. Swasthicharan, Deputy Director General, Ministry of Health and Family Welfare, sensitising SHIs on public health measures, preventive strategies and coordination with medical teams to address health-related concerns of pilgrims.
The training includes sessions on pilgrim facilitation, accommodation and transport management, emergency response, coordination with Saudi authorities and the use of digital platforms for monitoring and grievance redressal. The programme will conclude on 25 January with interactive discussions aimed at further strengthening the preparedness of State Haj Inspectors for the upcoming Haj season.
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